Can I get my adoption donation refunded if my new pet doesn’t work out?

In general, no. We want potential pet owners to be sure they are ready to adopt. We encourage you to think through the decision before you adopt, rather than after. We are willing to work through any issues that arise and depending on the situation, we may be able to offer an exchange (if the pup you chose doesn’t get along with an existing pet for example) or a partial refund (for extenuating circumstances).

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