URGENT ANIMALS FAQ

This FAQ applies to the placement department, the SAPA Urgent & Adoptables Facebook page and the placement of urgent animals through SAPA! at the city municipal shelter.

SAPA! has a contract with the city to pull dogs, what does that mean?

SAPA! is contracted with the city to save animals and we have a special partnership with the shelter where we have building 1 onsite that we run at the ACS campus to hold released animals and give more time for placement. SAPA! is not the only high-volume rescue partner,  the city shelter has many rescue partners like SAPA! that also have contracts to pull a certain amount of animals per year.

Over the last few years, we have exceeded our contracted numbers, pulled well over what the city expects us to pull. Multiple SAPA! teams work together and are committed- 7 days a week, and onsite 7 days a week to help place the most at risk animals at the shelter. We also work very hard to place all neo-natal kittens and puppies, in addition to distemper pups and parvo pups that come in to ACS, in addition to dog on the euthanasia list.

 Where does SAPA! Market the dogs at risk of euthanasia?

SAPA! markets all dogs once they reach the euthanasia list on our SAPA Urgents & Adoptables Facebook Page. Each dog gets a photo, in the description we have the dog’s general details, the deadline showing if the dog is in ACS kennels or in SAPA Transition Kennels, and the appropriate organization’s email to reach out to if you are interested in adopting, fostering or rescuing.

 Where are the urgent dogs located?

All the urgent dogs are located at the 151/ACS Location. Address: 4710 Highway 151, San Antonio, Texas 78227 Hours: Monday- Friday 11am- 7pm, Saturday & Sunday 11am-5pm

 How to get more info on an urgent dog?

Email is the fastest way to contact us! Send an email with the dogs AID number to placement@sanantoniopetsalive.org. We are monitoring these emails all day during hours of operation and answer emails very quickly.

How can I adopt and what is the cost?

URGENT DOGS: $25 for heart worm negative dogs & puppies under 6 months, $85 for heart worm positive dogs. Urgent Animals can be found on our Facebook Page, in the album,  Today's Urgent Dogs @ The 151/ACS Campus In San Antonio, TX!

Fee includes: the neuter/spay surgery, a microchip, being brought up to date on vaccinations and preventatives. (For heart worm positive dogs, heart worm treatment is included in your fee. Treatment is done at our local SAPA Clinic only).

To adopt please come onsite for a meet and greet with the dog you are interested in please bring your dogs, and family members including children to make sure the new dog will fit in with your family! Your pets must be up to date on vaccinations & a meet and greet with your dog may be required to approve your application.

 SAPA! DOGS: These are on this websitehttps://sanantoniopetsalive.org/adopt/  and can be in SAPA tran kennels before being marketed on our website. Staff will give an accurate price onsite.

  • Puppies 8 months & under: $175 plus tax.
  • Dogs 9 months & over: $85 (includes HW+ dogs) plus tax.
  • Cats: $75 plus tax & Kittens: $100 plus tax.

**Some Animals have special adoption fees, i.e. Ambassador dogs & Special Breeds** 

 Can I adopt out of state?

You must be local to adopt, we require adopters to meet the dogs in person with their dogs and fill out an application to make sure the dog will fit in with your family. Out of state adopters can adopt through an approved rescue organization willing to pull the dog from the shelter to the adopter, the rescue must contact us directly and coordinate.

 Does it cost to Foster? How to sign up?

It is free to foster, but you must fill out an application and be in the local area. We have two types of fostering:

  • Long-term fostering, until the dog is adopted, SAPA! provides medical care and marketing support and adoption events to help you find your foster pets homes. Read more about Fostering w/ SAPA HERE
  • Short-term fostering, Temp fostering for SAPA! Approved Transport dogs, we do monthly transports and the temp foster period is 4 weeks at the most!

Foster Applications:

DOG:  https://www.shelterluv.com/matchme/foster/SAPA/Dog

CAT: https://www.shelterluv.com/matchme/foster/SAPA/Cat

Email placement@sanantoniopetsalive.org If you are interested in fostering any of the urgent animals or animals at our 151/ACS location.

Email foster@sanantoniopetsalive.org  For questions about fostering.

 What are the Tran/Transition kennels?

SAPA has a contract with the city, where we have SAPA building 1 on the 151/ACS location, these 25 kennels are the TRANSITION kennels, where SAPA takes care of euthanasia list dogs that the City already slated for euthanasia. Tran dogs get more time to find placement and we do our best to market these dogs the most as our staff has direct interaction with them day in and day out. The dogs released from Tran kennels are still urgent dogs and still belong to the city and are not safe until they have confirmed placement.

 How long do dogs at the City Shelter have before they are urgent?

Due to the overpopulation in the City of San Antonio, the city is constantly working to make space for the dogs coming in, whether it be from citizens owner surrendering their dogs, or from Animal control officers bringing in dogs that are strays/loose in the city. Dogs that are owner surrendered go on the euthanasia list as soon as they are surrendered. Dogs that come in as strays are checked for chips and held on a “stray hold” for 3 days to give the owners time to come and reclaim. Unfortunately, it is not feasible to hold every dog for a long time because there are limits on space and not enough fosters/adopters or resources to do so.

Why don’t we place the dog with anyone willing to take an urgent dog?

All the dogs we plea belong to the city shelter. We reserve the right to deny someone for any reason. We are just the secondary route to adopt, foster or rescue, these dogs are under Animal Care services and can be placed through them as well. Sometimes due to space or time constraints we have to encourage inquiring people to go through ACS, we are two entities that have the same goal, save pets in San Antonio.

What determines which dogs go to euthanasia?

Every day the city shelter walks through the kennels and decides what dogs are released to euthanasia as their space dictates. We usually follow along and pull released dogs that we have space for in the SAPA operated Tran kennels, we immediately post which dogs are released during the walk through. We don’t know who will be released ahead of time, ALL dogs on the euthanasia list are at risk. Dogs in Tran kennels get released as space is needed to give the newer released dogs more time, they still belong to the city shelter. We post the Tran dogs most at risk of release on our page as the Last Chance Urgent Dogs.

**ACS can release any of the urgent dogs at any-time during the day. There have been occasions where dogs are released for behavior, medical suffering, or other reasons throughout the day**

SAPA! URGENTS & ADOPTABLES FB PAGE:

Is there a specific order to the Facebook page?

Our page is organized in a certain order:

TOP: SAPA TRAN DOGS

BOTTOM: ACS KENNEL DOGS

  • Tran dogs are at the top, these dogs have already been written off for euth by the city shelter and we have taken them into the Tran kennels to give them more time to find placement. Without getting these dogs moved out we cannot pull other dogs released by the shelter.
  • ACS kennel dogs on the euthanasia list that can be released by the shelter at any time they determine they need space.

What are pledges?

You might notice people in the comment sections asking for pledges. Pledges are a donation pledge, toward the dogs care that you will pay if a rescue takes the animal.

SAPA! does not collect pledges for any of the rescue partners. Once an animal has left the building we will update the thread & comments with a header/comment **SAVED BY A SAPA APPROVED RESCUE PARTNER**. At this time the rescue that pulled the animal can post their donation link or private message the pledgers to collect those donations.

If an animal is pulled by SAPA to another location or by a SAPA foster we will also post our donation link when the dog has left!

Thank you so much to those who pledge, no amount is too small!

Why are pledges important?

Pledges are extremely helpful to rescues to help cover the costs of the dogs basic needs, medical, boarding or transport. Many of our Rescue Partners are out of state so they incur many costs to pull dogs and get them ready for transport.

Many of the animals that come into the shelter have medical needs, vetting, injuries or possible HW disease. Pledges can help attract rescues to pull these animals who need the most help.

 How do you know  what dogs have been released to euthanasia?

As the city releases dogs to euthanasia, we post a released header on each dog “SOS!! THIS DOG IS NOW FACING DEATH AT THE CITY SHELTER!!** PLEASE EMAIL NOW If you can foster, adopt, or rescue!…”

We also post it in the comments so if you have commented on that dogs thread you will get a notification of our released comment when it is posted.

How do you know which dogs are safe and which are still urgent?

All dogs that are in the album: Today's Urgent Dogs @ The 151/ACS Campus In San Antonio, TX! are urgent. As dogs become safe we give them one of the following headers and post it in the comments, finally that dogs thread is moved to that month’s SAFE ALBUM. the album “Today's Urgent Dogs @ The 151/ACS Campus In San Antonio, TX!” is the ONLY album where we post the current dogs that are at risk, or available for placement

(placement = adoption/rescue/foster)

FACEBOOK HEADERS:

ACS PLACED ANIMALS: **ACS CONFIRMED PLACEMENT HOLD- SAFE** or **CONFIRMED PLACEMENT HOLD**, **ACS PLACEMENT- SAFE**

SAPA PLACED ANIMALS: **SAVED BY SAPA**, **FOSTERED THRU SAPA**, **ADOPTED THRU SAPA**, **SAVED BY A SAPA APPROVED RESCUE PARTNER**

What is an ACS confirmed hold or “confirmed placement hold” & what does ACS placement mean?

A confirmed placement hold means that ACS is in the process of placing a dog, (adoption, foster, or rescue) they are safe. If you have questions about a dog with a CH (confirmed hold) you will need to contact ACS. If the hold drops we will add them back to the Urgents & Adoptables page. We regularly check the holds to see if any dogs get dropped and move them back to the urgent album.

ACS placement means dog has immediately left the building.

For dogs placed we are not allowed to release any information on who took the dog. Rescues will often post on the threads of the dogs they take in order to collect pledges. We will not be able to tell you where a dog went if it was placed by ACS, you will have to reach out to ACS for any information.

What does “SAVED BY A SAPA APPROVED RESCUE PARTNER” mean?

We have rescue partners all over the united states and some in Canada. We only partner with 501c3 rescues and screen them before they can pull from us. When our partner pulls a dog, we will post this on the dog’s thread so networkers know that the dog has left the building and pledges can then be collected by the rescue. SAPA does not get involved in pledge collection.

 Why do you get re-directed to the main page when you click a dog’s link?

When sharing an individual dog's thread link or clicking a link that has been shared, while on mobile it might direct you to the SAPA Urgents & Adoptables main page, not the dog's individual thread. You might have to click the link from a desktop or desktop mode for it to take you directly to the dog’s thread.
NOTE: This is not something that we can control this is a Facebook issue.

To access the Albums, (desktop)

  1. start on our main page.
  2. look to the left of the page at the “menu”
  3. click photos
  4. click albums
  5. click "Today's Urgent Dogs @ The 151/ACS Campus In San Antonio, TX!"

 

(Mobile)

  1. start on our main page.
  2. look top of the page, below our banner and page name, you should see a band of options, “home”, “posts”, “about”, “photos“
  3. click photos
  4. at the top you will see some of the albums
  5. click "Today's Urgent Dogs @ The 151/ACS Campus In San Antonio, TX!"

Why do some dogs have bad photos?

SAPA markets the dogs that are available for placement from the City's euthanasia list. We download the photos that ACS has for the dogs from www.PetHarbor.com. We agree that better photos help the dogs find placement faster, as soon as we pull dogs from ACS kennels to Tran kennels we get better photos of them and change them out on FB. We don’t have the staffing to get new pictures of every dog on arrival, but we will get new pictures when they come to the SAPA operated Tran kennels. Please keep in mind that we HELP the city shelter market the dogs, they are not our dogs and we are dependent on their pictures as we market close to 100 dogs a day.

Why can’t we pull all released dogs to Tran kennels?

We are allowed 25 kennels in SAPA building 1 to give dogs on the euthanasia list more time. If we over fill our kennels, and violate the city standards we can loose our rights to pull any dogs during the city walk through. SAPA is also contracted with the city to pull a certain amount of dogs per year which we pride ourselves in exceeding those numbers yearly.

 Why doesn’t SAPA have information on all dogs on the euthanasia list?

We are onsite to assist the city shelter in getting urgent dogs placed. There are often a couple hundred dogs at the shelter at any given time. Dogs that are in ACS kennels, we help plea them, with interest we can have our staff collect info on them. Once dogs are released they are moved from ACS kennels to the euthanasia room and it is too late to collect info and they must be pulled blindly. Once dogs come to Tran kennels, we always collect their HW, medial and temperament observations, so it is readily available to any inquiries. We do not have the staffing, time or resources to collect info on every single dog in ACS kennels every day. There are often over 100 dogs on the euthanasia list at any given time.

If you are interested in a dog on the Euthanasia list DO NOT WAIT to email for more information and an appointment. These dogs are at high risk of being released to euthanasia.

NOTE: we are currently appointment only, email placement@sanantoniopetsalive.org for an appointment.

How Does SAPA choose which dogs we will pull to our other locations?

We are constantly in communication with the Managers at all of our locations and as soon as space opens up we rotate in dogs from the euthanasia list, we never leave a kennel empty we fill them immediately. Who is chosen depends on several factors, the size of the available open space, medical conditions, time, temperament, vaccinations, etc. The onsite supervisor/Live Release Manager makes the ultimate decision, who must plan to move around dogs and current animals to make the most space for the next day’s walk through with the city shelter.

Why are dogs added and released to euthanasia in such a short time frame?

SAPA only markets the dogs once they have reached the city's euthanasia list, dogs have been available for placement & marketed through ACS before they have been posted on the urgent's page. Those who are not on the urgent list yet and not available through SAPA yet, are available and marketed through ACS https://www.sanantonio.gov/Animal-Care/How-You-Can-Help/URGENT-Pets-Be-a-Hero